Privacy Policy

Information We Collect

• Personal Information: Email our support team at shop@tropicalexotics.store with order details.
• Website Data: Attach images if requesting a refund for DOA fish.

How We Use Your Information

• To process and fulfill your orders.
• To send order updates and promotional offers.
• To improve our website experience.

Data Protection & Security

• We use SSL encryption to protect your data during transactions.
  
• Your payment information is never stored on our servers.

Third-Party Sharing

We do not sell or trade your personal information. However, we may share data with trusted third-party services (e.g., shipping carriers, payment processors) to fulfill your orders.

Your Privacy Rights

• You can update or request the deletion of your personal data at any time.
• You can opt out of marketing emails through the unsubscribe link.