Terms & Conditions

Introduction

By accessing or purchasing from Tropical exotics, you agree to comply with our terms and conditions.

Orders & Payments

• All orders are processed securely. We accept major credit cards, PayPal, and other online payment methods.
• Prices are subject to change without notice.

Shipping & Delivery

• Orders are shipped within 1-3 business days unless stated otherwise.
• Live fish deliveries are scheduled based on availability and weather conditions.

Product Availability

Some products may be out of stock or discontinued without prior notice. We will notify you if an order cannot be fulfilled.

Returns & Refunds

• Returns are accepted within 14 days for eligible products (refer to our Return Policy).
• Live fish orders are non-refundable unless covered under our Live Arrival Guarantee.

Limitation of Liability

We are not responsible for any losses, damages, or aquarium-related issues caused by improper fish care, incorrect installations, or third-party services.

Changes to Terms

We reserve the right to update these terms at any time. It is your responsibility to review them periodically.